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Jetabout North America Inc. doing business as ATS Tours, hereinafter referred to as “ATS Tours,” accepts reservations subject
to these Booking Conditions:
1. Validity
This brochure is valid from April 01, 2008, until March 31, 2009 or until
superseded.
2. Prices
Prices in this brochure are quoted in U.S. dollars.
ATS Tours reserves the right to change our prices, itineraries
and routing without notice. All prices have been
calculated based on coach and hotel tariffs and rates of
exchange as of October 16, 2007. US/
Foreign Taxes, including September 11 Security Fee
are additional. PRICES ARE CURRENT AT THE TIME
OF PRINTING. AIRLINES FREQUENTLY CHANGE THEIR
PRICES AS A RESULT OF FARE INCREASES AND/OR
FUEL SURCHARGES. PRICES MAY DIFFER WHEN YOU
BOOK YOUR TRAVEL AND ARE NOT GUARANTEED
UNTIL FULL PAYMENT IS RECEIVED FOR THE FINAL
INVOICE PRICE. PLEASE CALL FOR OUR CURRENT PRICES.
3. Deposits
A minimum non-refundable deposit
of US$200 per person is due and payable when reservations
are initiated. A deposit of US$400 per person is required
on all Australian or New Zealand Coach Tours.
Additional deposits are required for
certain rail journeys, cruises, luxury lodges, exclusive island
resort hotels, and non-brochure products. Your ATS
Tours reservations agent or travel agent will advise you
of the required additional deposit at the time of making
your reservation.
4. Final Payment
Final payment must be received by
ATS Tours at least 45 days prior to departure. For reservations
made less than 45 days prior to departure, full
and final payment is due at the time of making
the reservation. Failure to make final payment when due
will result in the reservation being automatically canceled
and you will be responsible for the cancellation
fees specified in Sections 6 and 8. Payment of any
money constitutes acceptance of all Terms and Conditions
as described herein by the purchaser and passenger.
5. Method of Payment
ATS Tours accepts the following
forms of payment: cash, check, money order, Visa, MasterCard,
American Express and Discover cards.
The authorization to use a credit card indicates you
or your client’s compliance with our booking terms
and conditions.
6. Airline Ticketing/Cancellation
If you cancel
your reservation, it is your responsibility to pay
any cancellation fees imposed by the airline of up
to 100% of the airfare. Any deviation from the set itinerary
may also affect the airfare, and you will be responsible
for payment of any increase in the airfare should
you change the set itinerary. After the air ticket is written,
any change requiring ticket re-issuance (such as a
change in airline dates, routing, stops, or change
of name due to the name provided to ATS Tours not
being exactly the same as the name on the passport) will
be assessed a US$100 change fee plus any change and
cancellation penalties charged by the airlines.
The airfare excludes Taxes and Fees such as: U.S. Departure
and Arrival Taxes, Customs and Immigration Fee,
Inspection Service Fee, Civil Aviation Security
Fee, September 11 Security Fee, Los Angeles P.F.C. Tax,
and International landing and departure taxes. You are
responsible for paying such additional Taxes and Fees.
7. Amendments to Confirmed Bookings
After
confirmation has been received there is a US$100
amendment fee each time an itinerary is revised. No
amendments will be made until a deposit is received.
Amendments made after documents have been issued
will incur a US$150 fee to cover courier costs, communication
costs and additional time to coordinate the
changes.
8. Cancellation Fees
The following cancellation fees will apply on land arrangements based on time before departure that ATS Tours receives
actual notice of the cancellation:
45 days or more
Between 44-21 days
Between 20-10 days
Between 9-1 days
Day of departure
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Loss of full deposit
20% of total price
35% of total price
60% of total price
100% of total price
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Land arrangements such as but not limited to Blue Lagoon
Cruises of Fiji, Captain Cook Cruises of Fiji
and Australia, Coral Princess of Australia; Coach
Tours; Deluxe Lodges; Treks; Biking and Special Packages:
For cancellations within 60 days of use, penalty is
assessed by supplier and may be up to
100% of total price. We strongly recommend travel insurance
to cover insurable risks.
9. Document Dispatch
Documents will be dispatched upon the following schedule, but only after
the booking is complete and full payment has been received.
| Days prior to departure |
45+ |
44-21 |
20-10 |
9-1 |
| Day of document dispatch |
21 |
14 |
7 |
6-1 |
10. Refunds & Unused Services
Travel arrangements
cancelled, amended or altered within 24 hours of your
departure or once travel has commenced do not qualify
for any refund whatsoever, whether part of a package
vacation or individual components, nor can components
be substituted for alternative arrangements. Unused
services are not refundable.
11. Passport/Visas
All passengers require a valid
passport and, in most instances, visas. It is the passenger’s
responsibility to have a valid passport
and the necessary visas for the countries being visited.
ATS Tours accepts no responsibility if you do not
have the correct documentation for your vacation.
12. What Is Not Included
Items of a personal nature such
as laundry, drinks, telephone and fax charges, visa and
passport fees, vaccinations, meals not specified, gratuities
(unless specified), and departure taxes.
13. Altaerations to Travel Arrangements
a) Every effort will be made to provide arrangements as
described, booked and invoiced. ATS Tours reserves the
right to alter or cancel travel arrangements at any time.
ATS Tours will then provide, wherever possible, similar
travel arrangements. Where travel arrangements of a
lower standard only are available, ATS Tours will
refund the difference between the price of arrangements
booked and the actual arrangements provided. If the
arrangements provided are of higher standard, there will
be an extra charge to you. b) In the case of a supplier
failing to provide travel arrangements as reserved, either
shortly before or on arrival, ATS Tours will make every
effort to provide alternative arrangements on the above
basis, but shall not otherwise be liable to compensate
you where such failure on the part of the supplier to
provide travel arrangements is beyond our control.
14. Accommodation
Share twin accommodations are
based on two single beds or one double bed as provided
by the hotel. Hotels provide triple accommodation generally
with a twin or double-bedded room and one rollaway
bed at an additional charge. Single room
accommodations must be booked by people wishing
to travel alone. Special requests such as non-smoking
floors or king-size beds cannot be guaranteed.
15. Special Requirements
You or your travel agent are
responsible for advising ATS Tours in writing of any
medical conditions that may in any way affect your
ability to undertake the travel arrangements that you
have purchased. In addition, you must provide a letter
from your doctor stating the nature of the medical condition
and certifying that you are physically fit to undertake
the travel arrangements as purchased. You must
request in writing that ATS Tours arrange any special requirements
considered necessary. Without such written
notice, ATS Tours accepts no responsibility for special
requirements not provided.
16. Responsibility
ATS Tours purchases transportation,
hotel accommodations, restaurant services, and other
services from various independent suppliers that are not
subject to its control. ATS Tours CANNOT, THEREFORE,
BE LIABLE FOR ANY PERSONAL INJURY OR PROPERTY
DAMAGE, OR ANY OTHER SPECIAL, CONSEQUENTIAL
or incidental DAMAGES that may occur due
to (a) intentional, wrongful, negligent, or arbitrary acts
or omissions on the part of a supplier,
its employees and others not under the direct control
of ATS Tours, or (b) defects or failures of any aircraft,
vessel, automotive vehicle or other equipment or
instrumentality under the control of independent suppliers.
In addition, ATS Tours cannot be liable for delays in
departure or interruption of your vacation arrangements
caused by weather conditions, technical problems of any
aircraft, vessel, automotive vehicle or other equipment or
instrumentality, strikes, war, terrorist activity, civil commotion,
or any causes beyond the control of ATS Tours.
In no event will ATS Tours be responsible for incidental,
consequential or special or incidental damage or loss
suffered by any person. ATS Tours’ maximum liability,
for any reason whatsoever, will be limited to the amount
paid to ATS Tours for its services. In issuing tickets and
coupons for transportation of the purchaser by any means,
and making arrangements for hotel or other accommodation,
ATS Tours is not acting as principal but only as
agent for the companies, corporations or persons providing
or offering the means of transportation and accommodation.
To the extent ATS Tours shall not be acting as
an agent, as stated above, it shall be deemed to be acting
as an agent of the purchasers in arranging or booking
transportation and accommodation. Airlines and other
transportation providers (e.g., motor coach operators) are
not liable for any detention, delays, loss, damage, sickness
or injury, however or by whomever caused, during
the time passengers are not on board their planes or conveyances.
The contract of carriage used by such transportation
providers when issued shall constitute the sole
contract between the transportation providers and the
purchaser of these vacation arrangements.
17. Travel Insurance
ATS Tours strongly recommends
Travel Insurance to provide coverage for loss of deposit,
cancellation fees, lost baggage, medical expenses
and other potential travel-related losses in certain circumstances.
Insurance must be purchased at the
time of booking and paid for with your deposit. The
scope of coverage is subject to the terms and conditions
of the insurance policy. Insurance is underwritten by National
Union Fire Insurance Company of Pittsburgh, PA.,
a Pennsylvania Insurance Company (NAIC #19445) with
its principal place of business at 70 Pine Street, New
York, NY 10270. National Union is a member of the AIG
Companies® and is currently authorized to transact business
in all states and the District of Columbia. The Policies
will contain reductions, limitations, exclusions and
termination provisions.
All coverages may not be available in all states. Details of coverage and services are available in the Certificate
of Insurance.
Our “No Worries Waiver” covers cancellation fees NOT protected by Travel Insurance, for cancellations up to 72 hours prior
to departure. Certain exclusions apply. Ask for details.
18. Maps and Photographs
Maps shown within this
brochure are for general information only and may
not necessarily reflect actual routings and services provided.
The hotel photographs may not necessarily reflect
the standard of any room purchased.
19. Important Note
CST # 2001136-50 Registration
as a seller of travel does not constitute approval by
the State of California.
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Important Notice: All prices in this web site reflect a 3% discount for purchases made with cash/check. There are no
discounts for sales made by credit cards.
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ATS Tours shares the coverage available under the USTOA $1 Million Travelers
Assistance Program with affiliates of Jetabout North America who,
as a USTOA Member, is required to post $1 million with USTOA to be
used to reimburse, in accordance with the terms and conditions of the
USTOA Travelers Assistance Program, the advance payments of ATS Tours
customers in the unlikely event of Jetabout North America’s bankruptcy, insolvency
or cessation of business. Full details of the USTOA Travelers Assistance
Program and a list of affiliates may be obtained by writing to USTOA
at 275 Madison Avenue, Suite 2014, New York, New York 10016 or by email
to information@ustoa.com or
by visiting their website at www.USTOA.com.
CST #2001136-50
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